After nearly 12 wonderful years with you, the founders have made the decision to close the company. This carefully considered decision marks the end of an exceptional chapter, driven by an extraordinary community that has always been at the heart of our mission.

Charlotte and Charlie conclude this adventure with deep pride for all that has been accomplished and immense gratitude to each of you who have contributed to this beautiful story.

Read the founder's message on our blog post right here: Founder's Message

Even if our store closes its doors, your product warranty remains fully valid. In accordance with the guidelines of the Office de la protection du consommateur du Québec, the manufacturer is required to respect its warranty obligations, even if the retailer ceases its activities. In the event of a problem with your product, you can contact the manufacturer directly, who will handle your request for service or replacement, according to the terms of the warranty.

For purchases of strollers, car seats, high chairs, etc., it is imperative that you register your product directly with the manufacturer to benefit from the warranty. The procedure and information required for this registration are usually found in the product or can be consulted directly on the manufacturer's website.

The OPC stipulates that when the warranty is offered by the manufacturer, the latter must honor its commitments to the consumer, even if the trader closes. You therefore have every right to obtain a repair or replacement of the product if necessary.

Remember to keep your order confirmation email, which serves as your invoice.

Gift cards issued in-store or online will be honored as long as our business remains open. However, it is important to note that gift cards are not exchangeable for cash or refundable. Once our store closes, gift cards will no longer be available for use. We encourage you to use your gift cards before closing to maximize their value.